Building Resilience: Practical Controls, Partnerships and Preparedness

Session Summary:
Resilience requires more than technology. It depends on clear ownership, tested response plans, sound controls and strong coordination among risk management, information security, legal, claims and insurance partners. This closing panel will focus on practical measures organizations can use to strengthen privacy and cybersecurity, reduce preventable losses, and improve readiness. Panelists will connect technical controls with insurance expectations and real claims experience, offering actionable guidance for prioritizing investments, preparing leaders, and building a response framework that works under pressure.
Learning Objectives:
Understand the cyber controls required by cyber insurers.
Recognize and mitigate social engineering and business email compromise risks.
Implement payment authorization procedures that reduce funds transfer fraud exposure.
Configure websites and consent management tools to reduce exposure under federal and state privacy laws.
Speakers: David Kruse, Director, Insurance Alliances - Arctic Wolf
Bret Ommodt, VP, Sr. Claim Executive - IMA
Steve Legg, Former Director, Risk Management - Starbucks
