Lessons from the Digital Battlefield: What Real Incidents Teach Us
Session Summary:
Real-world incidents reveal where response plans succeed, where they fail and how quickly liability can expand. Drawing on experience responding to thousands of data security events, this panel will share practical lessons about preparation, escalation protocols, communications, regulatory scrutiny and third-party litigation. Attendees will hear how early decisions shape outcomes, why rehearsed response roles matter and what organizations can do now to reduce confusion, delay and avoidable exposure when the next incident occurs.
Learning Objectives:
Understand potential organizational mistakes made before, during and after data security events
Understand potential organizational mistakes unique to different types of data security events
Understand effect upon cyber insurance coverage based upon measures taken before, during and after data security events
Understand proactive measures that can be taken to minimize mistakes and mitigate risk of third party liability from data security events
Speakers: Micah Hoffman, Cyber Claim Assistant Vice President & Counsel - Travelers
Sean Hoar, National Office Managing Partner & Chair - Constangy
Eric Cernak, Head of Cyber Insurance - The Hanover Insurance Group